Security
Are my account details secure?
euroffice will not sell, trade or rent in any form your information
to a third party. Your information is used strictly for internal purposes
to process your order. Click Privacy for more details.
Is my payment secure?
All our credit card transactions are processed by Barclays ePDQ CashRegister.
We use the Barclays ePDQ Merchant Connection Kit to automatically
transmit a Triple-DES encrypted message to the Barclays ePDQ CashRegister.
Click Payment Security to read about our guarantees.
What guarantees do I have?
In the unlikely event that a euroffice transaction results in an unauthorised
use of your credit card, you should follow the reporting procedures
recommended by your credit card company and contact us immediately.
Most credit card companies cover all charges that result from unauthorised
use of your credit card. Some limit your liability to £50.00.
If your credit card company holds you liable for unauthorised charges
for credit card purchases made on our secure server, we will reimburse
you for the liability you incur from the credit card company, up to
a maximum amount of £50.00.
Pricing
Do prices include VAT?
All prices are displayed exclusive of VAT. You may view your total
charge (including VAT and delivery) at the shopping basket page.
Do prices include delivery?
FREE next business day delivery-anywhere within Mainland Britain and
N.Ireland on orders at or above £30.00 (ex. VAT). A £3.95
delivery charge is added to all orders under £30.00 (ex. VAT).
What if I find a lower price elsewhere?
If, within 14 days of your purchase from euroffice.co.uk, you find
a competitor offering a lower price on a product of the same brand
and model, we will give you a credit for 120% of the price difference.
Fax us verification of the lower price and include your full name
and email address and we will credit your account. As you would understand,
this guarantee does not apply to:
Products that are not new and immediately available
Special promotions, bonus or free offers that are not "everyday
prices"
Prices based on typographical errors
Products with special financing terms
Competitors that are not UK-based companies trading in the UK through
stores, catalogues or the Internet.
Not a like for like comparison: e.g. product, pack size, free next
business day delivery, etc. |